Shipping timelines reflect total order processing and shipping times. Your gear will be processed and shipped within 1-2 business days of the order date—you can also check on the status of your order HERE.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 30 business days based on the quotes provided from our shipping carriers.

Customer Support is here to help. Reach out to us with your order and tracking ID, full name, email address, shipping address, courier name, the date it was shipped, and the missing item(s) from your order.

Nonmembers: $9.99 Standard: 2-5 days Members: Free, Standard Economy/Ground Express and overnight shipping rates are not included with VIP memberships and subject to change based on courier rates at time of purchase. Items are shipped through multiple possible carriers, chosen by optimizing your delivery experience based off your location and the weight of your items. Fees for standard shipping is waived for memberships.

International Shipping FAQ

See a full list of countries that Reaux Sport currently ships to here.

Shipping timelines reflect total order processing and shipping times. Your gear will be processed and shipped within 1-2 business days of the order date—you can also check on the status of your order HERE.

Once an order is placed, your gear will be processed and shipped as quickly as possible. We email you tracking information when the order ships. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region.

We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes, and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

No. We are required by law to disclose the full value of the package content.

Yes, as of January , we are able to ship all catalogue offerings internationally. Check back regularly as we expand our product catalogue where this policy may change.

Yes, but we cannot guarantee expedited or overnight deliveries to P.O. Boxes or rural zip codes—selecting standard shipping is the way to go.

Yes. We can ship to an APO/FPO/DPO address, however transit times can take up to 30 business days based on the quotes provided from our shipping carriers.

Customer Support is here to help. Reach out to us with your order and tracking ID, full name, email address, shipping address, courier name, the date it was shipped, and the missing item(s) from your order.

• $25.99 Standard: 2-5 days
• $42.99 Express: 1-3 days
• Shipping rates vary by location and package weight:
•  Standard Shipping: 3-14 days, dependent on geographic location and weather conditions
• Includes DHL UPS, FedEx

Shipping fees for standard shipping is waived for memberships.

At Reaux, we are committed to providing a seamless and reliable shipping experience for our valued customers. Please review our shipping policy to understand our processes, timelines, and terms.

Processing Times
All orders are processed within 1-3 business days (excluding weekends and holidays).

Orders placed after 12:00 PM (local time) or on weekends will begin processing the following business day.

During high-demand periods, such as holidays or major promotions, processing times may be slightly longer.



Shipping and Delivery Option
We partner with trusted carriers to ensure your order arrives safely and on time. The estimated delivery times below are in addition to processing times:

• Standard Shipping (Domestic): 3-7 business days
• Expedited Shipping (Domestic): 2-4 business days
• International Shipping: 7-14 business days

Note: Delivery times may vary depending on your location and circumstances beyond our control, such as carrier delays, customs processing, or natural events.


Shipping Costs
Shipping costs are calculated at checkout and are based on your location, shipping method, and the weight of your order. Free standard shipping is available for domestic orders over $200.

Complimentary shipping is included for all silver, gold, and platinum members without a minimum order amount.



Order Tracking
Once your order ships, you will receive an email with tracking details.

You can use this information to monitor your shipment’s progress. You may also log into your customer account and see up to date activity status.


Customs Duties and Taxes
For international orders, customers are responsible for any customs, duties, or taxes imposed by their country. These fees are not included in Reaux’s shipping charges.


Lost or Delayed Packages
If your package is lost or significantly delayed, please contact us at info@shopreaux.com and we will work with the carrier to resolve the issue.

We offer protection insurance during the Add To Cart and Check Out process. This flat rate provides package insurance to the customer in the event of damage or lost packages during transit.

Please note that Reaux is not liable for shipping delays caused by the carrier or other external circumstances beyond our control.


Changes to Shipping Addresses
If you need to modify your shipping address, please email us at info@shopreaux.com
within 24 hours of placing your order. Once an order has been shipped, we cannot change the delivery address.


Contact Us
If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team at info@reauxsport.com.